
Frequently asked questions
General Questions
Q: What areas do you service?
A: We proudly serve all of Wake county and surrounding regions. If you're unsure whether we service your area, feel free to contact us.
Q: Are you insured?
A: Yes, we are fully insured with Tapco for up to $2 million for your protection and peace of mind.
Q: Do I need to be home during the service?
A: Not necessarily. As long as we have access to the areas that need cleaning, you do not need to be present. We’ll notify you once the job is complete.
Power Washing
Q: What surfaces can be power washed?
A: We clean a variety of surfaces including driveways, sidewalks, patios, decks, siding, fences, brick, and more.
Q: Will pressure washing damage my property?
A: Not at all. We use the appropriate pressure and nozzles for each surface and offer soft washing for delicate areas like siding and roofs.
Q: How often should I get my home power washed?
A: Most homes benefit from a thorough cleaning once a year. However, high-traffic or heavily shaded areas may require more frequent cleaning.
Q: Do you use chemicals in your pressure washing?
A: Yes, when necessary. We use a sodium hyperchlorate (bleach) cleaning solution that will safely remove mold, mildew, and grime.
Window Washing
Q: Do you clean both interior and exterior windows?
A: Yes, we offer both interior and exterior window cleaning services. We even wash your window sills!
Q: What types of windows do you clean?
A: We clean all types, including single pane, double pane, storm windows, and skylights (as long as they are safely accessible).
Q: Do you wash screens?
A: Yes. We offer screen washing along with your windows.
Q: What do you use to clean the windows?
A: We use professional-grade squeegees, scrubbers, and eco-friendly cleaning solutions for a streak-free shine.
Gutter Cleaning
Q: How often should gutters be cleaned?
A: At least twice a year—typically in the spring and fall. Homes with many trees may require more frequent cleaning.
Q: What’s included in your gutter cleaning service?
A: We remove all debris from the gutters and downspouts, ensure proper flow, and perform a basic inspection for any obvious issues.
Q: Do you offer gutter guard repair?
A: Yes, we offer minor gutter guard repairs. Let us know during the estimate if this is something you need.
Q: How do I know if my gutters need cleaning?
A: Signs include water spilling over the sides, sagging gutters, plant growth, or visible debris buildup.
Scheduling & Pricing
Q: How do I get a quote?
A: You can request a free quote by calling us at 919-453-4370, emailing info@glowingglove.com, or filling out our online form at https://glowingglove.com/contact.
Q: How is pricing determined?
A: Pricing depends on the size of the area, type of service, and level of buildup. We offer free, no-obligation estimates.
Q: What payment methods do you accept?
A: We accept cash, checks, and major credit/debit cards. Online payments are also available for your convenience.
Satisfaction Guarantee
Q: What if I’m not happy with the results?
A: Your satisfaction is our priority. If you're not satisfied with the work, please contact us within 48 hours, and we’ll make it right.